This is a structured framework to evaluate the quality, reliability and effectiveness of data across an organization. It focuses on how data is defined, captured, processed and used to support decision-making, primarily for digital products such as mobile apps and websites.
The framework is built around core principles:
Aligned with Business → metrics actually matter to the business
Representative → we measure what we intend to measure
Accurate & Complete → data reflects reality fully and correctly
Timely → data arrives when decisions need it
Accessible → data can be easily found, accessed, and used by those who need it
Reliable → data systems consistently deliver data without loss, downtime, or instability
Observable → data systems are continuously monitored so issues are detected and understood quickly
Data and analytics leaders aiming to systematically evaluate their data systems, identify gaps and prioritize improvements
Organizations looking to establish a common standard for data quality, monitoring and governance across teams
Data analysts, product analysts and data scientists looking to assess and improve the quality of their data
Product managers and business stakeholders who rely on data to make decisions and want to validate its trustworthiness
Engineering and data infrastructure teams responsible for building and maintaining data pipelines and platforms